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Messaging · Meta Cloud API

WhatsApp Business API

Send messages that actually get read

We set up the WhatsApp Business Platform for your business from scratch — Meta verification, phone number registration, message template approvals, and full API integration into your website, mobile app, or desktop software. OTPs, order alerts, booking confirmations, chatbots, and marketing broadcasts — all through WhatsApp.

₹0.05/ message over Meta's rate · one prepaid wallet, no setup fee
WhatsApp · Business Inbox
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✓ OTP & Authentication ✓ Order & Booking Alerts ✓ Chatbot Automation ✓ Marketing Broadcasts ✓ Rich Media & Buttons ✓ WhatsApp Catalog ✓ Two-way Inbox ✓ Integrates with all our products

What you get

  • End-to-end Meta Business verification and WABA (WhatsApp Business Account) setup
  • Phone number registration and display-name approval with green tick pathway
  • Message template creation and submission for all your use cases
  • Meta Cloud API or BSP integration into your website, app, or software
  • Webhook setup for incoming message handling and delivery receipts
  • Working OTP / transactional / marketing flows — tested before handover
  • Dashboard access to monitor message volumes, read rates, and template status
  • First 30 days of support included in every plan

What you can send

Authentication

OTPs, login codes, password resets. 60-second expiry, copy-code button built in. Higher delivery rates than SMS in India.

Order & Booking Updates

Confirmed, shipped, out-for-delivery, delivered — each status as a branded WhatsApp message. Pairs perfectly with our e-commerce and service products.

Chatbot & Auto-Replies

Keyword triggers, interactive buttons, quick replies, and list menus. Handle FAQs, collect leads, and qualify bookings — without a human agent.

Marketing Broadcasts

Send promotional messages to opted-in customers — offers, product launches, seasonal campaigns. Measurable open and click-through rates.

WhatsApp Catalog

Share a full product catalog inside WhatsApp — customers browse, select items, and enquire or order without leaving the chat.

Rich Media

Images, PDFs, videos, location pins, and document attachments. Send invoices, brochures, or repair photos directly in the conversation.

Integrates with every product we build

WhatsApp messaging can be added as an optional layer to any of our catalog products or custom builds:

StayDesk — guest check-in alerts VenueDesk — ticket delivery via WA RepairExpress — job status updates Dry Cleaning Suite — pickup / delivery alerts CCTV Shop — order confirmations Jewelry B2B — price-list broadcasts Vantage — field-staff notifications Custom apps — any webhook endpoint

Meta Cloud API vs BSP — which one we use

We integrate directly with the Meta Cloud API (free infrastructure, no per-message markup beyond Meta's own conversation charges). For clients who need a managed inbox with multiple human agents, we can layer a BSP such as Interakt, AiSensy, or WATI — their dashboards give your team a shared inbox with assignment, tagging, and analytics without any custom backend work. Both approaches use the same WABA and templates you own.

How we get you live — 6 steps

We handle steps 1–4 end-to-end. You only need to provide documents and review templates. Typical go-live: 5–10 business days.

1

Meta Business Verification

We create or configure your Meta Business Manager, submit your GST certificate / business registration, and push through Meta's verification queue. Verified status unlocks higher messaging limits and green tick eligibility.

2

WABA & Phone Number Setup

We create your WhatsApp Business Account (WABA) under the verified Business Manager and register a dedicated phone number. The number must not be active on the WhatsApp consumer or WhatsApp Business app — we'll guide you on acquiring a clean SIM or VoIP number if needed.

3

Display Name & Profile

We submit your business display name, description, and category for Meta review. A well-written profile speeds up approval and is required before you can send messages. The green verified badge is applied for separately once your volume qualifies.

4

Message Template Creation & Approval

We write, format, and submit your HSM templates for each use case. Templates fall into three Meta-defined categories:

Authentication — OTP, login, password reset Utility — order updates, booking confirmations, alerts Marketing — offers, product news, broadcasts

Most templates are approved within 24 hours. We re-submit if rejected and adjust copy to meet Meta's guidelines.

5

API Integration into Your App

We wire the Meta Cloud API into your codebase. We handle the Meta Cloud API integration end-to-end.

We set up environment variables, handle token refresh, and implement a BullMQ queue so high-volume sends don't block your main process.

6

Webhook & Go-Live

We register a webhook URL on your server (or a Cloudflare Worker) to receive incoming messages, delivery receipts, and read confirmations. After a test run on Meta's sandbox numbers, we flip to production and hand over monitoring access.

What you need to provide

  • GST registration certificate or business registration document
  • A phone number not linked to any WhatsApp account (personal or business app)
  • Your business display name (what customers will see)
  • A list of message use cases (OTP, order updates, support, marketing — as applicable)
  • Access to your existing app's codebase or API documentation (for integration)

We handle everything else — document submission, account creation, template writing, code integration, and testing.

Already have a Meta Business account? Connect directly

If your business is already verified on Meta, skip the paperwork — connect your WhatsApp Business Account in one click and we'll pick it up from there.

Enter your email so we can follow up after you connect:

You'll be taken to Meta's WhatsApp Business setup flow. We receive read-only access to your WABA details — no messages are sent on your behalf.

Message pricing — what you pay per message (India, July 2025)

One prepaid wallet, one simple price. We handle Meta billing for you — top up your wallet and pay Meta's per-message rate plus our ₹0.05 fee, deducted automatically as you send. No separate Meta payment method, no monthly invoice.

Authentication

OTP, login codes

₹0.165 /message
Meta ₹0.115 + ₹0.05 fee

Utility

Order updates, alerts

₹0.165 /message
Meta ₹0.115 + ₹0.05 fee

Marketing

Promotions, broadcasts

₹0.913 /message
Meta ₹0.863 + ₹0.05 fee

Service (user-initiated)

Customer writes first

Free
No Meta charge, no fee

Based on Meta's published India-tier per-message rates (effective July 2025). Service messages (customer-initiated) remain free. Rates may change; your dashboard shows live usage.

Pay-as-you-go — prepaid wallet, no setup fee, no subscription

We set up your WhatsApp Business Account for free and handle Meta billing for you. You top up a prepaid wallet and pay only for the messages you send — Meta's per-message rate plus our ₹0.05 fee, deducted at send time (effective July 2025).

Message type Use case Meta rate Our fee You pay
Authentication OTP, login codes ₹0.115 ₹0.05 ₹0.165
Utility Order updates, alerts ₹0.115 ₹0.05 ₹0.165
Marketing Promotions, broadcasts ₹0.863 ₹0.05 ₹0.913
Service (user-initiated) Customer writes first Free Free Free

All rates per message (India-tier, effective July 2025). Service messages (customer-initiated) remain free. Deducted from your prepaid wallet at send time — we bill Meta, you pay us. No separate Meta payment method or monthly invoice. Meta rates may change.

What's included at no charge

Full account setup

Meta Business verification, WABA creation, phone number registration, and template submissions — done by us.

API integration

We wire the WhatsApp API into your website, mobile app, or desktop software so messages send automatically from your platform.

Template approvals

We write, submit, and resubmit your message templates until Meta approves them. Covers OTPs, order alerts, and marketing messages.

Dashboard access

Self-service portal to view phone numbers, manage templates, see delivery stats, and track billing — free for all clients.

Get started — free setup →

Do I need a new phone number?

Yes — the number must not be registered on the WhatsApp consumer app or WhatsApp Business app. A new SIM or a virtual/VoIP number works. We guide you through this and can source a VoIP number for you if needed.

How long does setup take?

Typically 5–10 business days from document submission. Meta's business verification can take 2–5 days; template approvals are usually within 24 hours. Phone number registration is near-instant after verification.

Can I keep my existing WhatsApp Business app?

The API and the WhatsApp Business app cannot share the same number. You'll need a separate number for the API. Most businesses keep the app for personal/team use and use the API for automated and high-volume messaging.

How does Meta charge for messages?

Since July 2025, Meta bills per individual message sent — not per 24-hour conversation window. Authentication and Utility messages are ₹0.115/message; Marketing messages are ₹0.863/message. Service messages (when a customer writes to you first) remain free. We bill Meta on your behalf and add ₹0.05 per message as our fee — everything is deducted from your prepaid wallet, so there's no separate Meta payment method to set up.

Can I send bulk promotional messages?

Yes — via approved Marketing templates to customers who have opted in. Meta allows this without a BSP for smaller volumes; high-volume campaigns may need rate-limiting logic we put in place as part of setup.

Will I get the WhatsApp green tick?

The green verified badge requires an established business presence and consistent messaging volume. We submit the application once your account qualifies. Most small businesses start without it and receive it within 1–3 months.

Can you integrate with a BSP like Interakt or AiSensy?

Yes. If you want a shared human-agent inbox with a UI rather than a pure API, we can set you up on a BSP and integrate it with your website/app using their webhooks and APIs.

What happens if Meta rejects a template?

We handle resubmissions. Meta gives a rejection reason; we adjust the copy to comply with their guidelines and resubmit at no extra charge. Most rejections are resolved within 1–2 rounds.

Ready to put WhatsApp to work for your business?

Share what you want to send — OTPs, order alerts, broadcasts — and we'll come back with a scoped plan within one business day.

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