Frequently Asked Questions

Everything about licensing, custom builds, platforms, and support.

Licensing
Each license key is HMAC-SHA256 signed and validated offline. On first activation the app reads your machine's unique hardware fingerprint and binds the key to it — no internet call is needed after that. The key format is ABS-PROD-TIER-YEAR-RANDOM-SIG.
Yes — one free transfer per year is included with every perpetual license. Open the app, go to Settings → License → Transfer, confirm, and you'll get a single-use code to activate on the new machine. Need a second transfer in the same year? Contact us.
Nothing stops working — your license is perpetual. You simply stop receiving new feature versions. The last version you downloaded continues to work forever. You can renew the update period at a reduced rate (typically 40% of the original price) at any time.
Yes — 7 days from purchase if the license has not yet been activated. Once a key is bound to a device, refunds are at our discretion. See the full Refund Policy.
It's shown immediately on the checkout success page and emailed to you by hello@abansalsolutions.com. You can also retrieve it anytime via the customer portal using your purchase email.
Custom Builds
Yes, always. Every custom engagement ends with a full source code handover in a private Git repository. The intellectual property is yours from day 1 of delivery. We don't retain any license to your codebase.
Simple web apps or landing sites: 1–2 weeks. Mid-complexity apps (a POS, a mobile APK, a B2B portal): 4–8 weeks. Large SaaS platforms: 10–16 weeks. We work in fixed-scope milestones with weekly demos so there are no surprises. Tell us what you're building for a same-day estimate.
Fixed-scope, fixed-price. We scope the project with you upfront, agree on a price, split payments across milestones (30/40/30 is typical), and deliver against a spec. No hourly billing surprises. Scope changes are quoted separately.
Yes — many catalog products are available as source-available white-label builds where you can rebrand, extend, and redistribute. Contact us with the product and intended use.
Technical
Desktop: Windows (.exe/.msi), macOS (.dmg), Linux (.AppImage/.deb) via Tauri.
Mobile: Android APK via Capacitor, iOS/Android via React Native / Expo.
Web: Next.js, React, Svelte, plain HTML — hosted on Cloudflare Pages, Vercel, or AWS.
Minimum requirements depend on the product — ask us for specifics.
Yes, with some caveats. REST APIs, webhooks, and SQL databases (MySQL, Postgres, SQLite) are standard. Legacy systems (older MSSQL, SAP, Tally) need a scoping call first. We've integrated with Razorpay, Stripe, GST APIs, Shiprocket, Amazon Seller Central, and various Indian banking APIs.
Yes. Web apps and SaaS products can be hosted by us on Cloudflare / Vercel / AWS for a monthly retainer. We also offer maintenance-only contracts (bug fixes, dependency updates, security patches) at a flat monthly rate. Ask about retainer pricing.
Yes — Windows installers are code-signed with an EV certificate (no SmartScreen warnings). macOS builds are signed and notarised by Apple on request. This is included in all catalog product licenses. For custom builds, code signing is quoted as an optional add-on.

Still have a question?

Ask us directly →
Chat with us