WhatsApp & Facebook Privacy Notice
Last updated: 28 June 2026 · Applies to: A Bansal Solutions Facebook App & WhatsApp Business API integration service
1. Who we are
A Bansal Solutions ("we", "us") is a software studio registered in India. We operate a Meta (Facebook) Developer App to provide WhatsApp Business API integration services to business clients. We act as a data processor on behalf of our business clients (who are the data controllers) for messages sent by their customers.
Contact: abansalsolutions@gmail.com
2. What data we collect via our Meta App
- Facebook/Meta user ID — used only during the OAuth/Meta Business verification flow when onboarding a new client's WhatsApp Business Account (WABA). We do not store this beyond the session required to complete verification.
- WhatsApp Business Account (WABA) credentials — phone number ID, business account ID, and API access tokens provided by Meta to our client's account. Stored securely for API call signing.
- Message metadata — for client integrations we build, inbound/outbound message IDs and delivery status webhooks may be logged for debugging. These logs are purged within 30 days.
- End-user phone numbers — when our client's system sends a message, the recipient's phone number passes through our API relay layer. We do not store end-user phone numbers independently of the immediate API request.
We do not read the content of messages sent by end-users unless a client explicitly shares them for technical support, and we never use message content for advertising or profiling.
3. How we use this data
- To complete Meta Business Verification and WABA setup for client onboarding.
- To relay WhatsApp API calls between our client's software and Meta's API on behalf of the client.
- To debug failed message deliveries at the client's request.
- To comply with Meta's Platform Terms and WhatsApp Business API policies.
4. Legal basis (GDPR)
- Contract performance (Art. 6(1)(b)): processing necessary to deliver the WhatsApp API integration service our clients purchased.
- Legitimate interests (Art. 6(1)(f)): security logging and abuse prevention.
- Legal obligation (Art. 6(1)(c)): compliance with Meta Platform Terms and applicable telecom/messaging regulations.
5. Data sharing
- Meta Platforms, Inc. — all WhatsApp messages pass through Meta's infrastructure under their WhatsApp Business Policy and Meta Platform Terms.
- Our business clients — who are the data controllers for their end-users' data.
- Cloudflare — our hosting and KV storage provider (encrypted at rest, SCC DPA).
We do not sell data to any third party.
6. Data retention
- OAuth session data (Facebook user ID): deleted immediately after WABA setup is complete, within 24 hours.
- WABA credentials: retained for the duration of the client's service contract, then deleted within 30 days of contract end.
- Message debug logs: 30-day rolling purge.
7. Your rights & data deletion
If you connected your Facebook account to our app and wish to delete your data:
- Go to Facebook Settings → Apps and Websites → Logged in with Facebook, find "A Bansal Solutions", and click Remove. This triggers an automatic deletion request to us.
- Alternatively, email abansalsolutions@gmail.com with subject "Data Deletion Request — WhatsApp".
- You can track your deletion request using the status page below.
8. Meta App callback URLs
The following URLs are registered with our Meta Developer App and are publicly listed here for transparency and Meta App Review purposes:
9. Children
Our WhatsApp API integration service is a B2B software service. It is not directed at children. We do not knowingly process data from individuals under 16.
10. Changes to this notice
Material changes will be posted here with an updated "Last updated" date. For significant changes affecting client data, we will notify clients directly by email.
11. Contact
A Bansal Solutions · India · abansalsolutions@gmail.com
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